Where would I be without Kathleen?! She has been a lifesaver helping us to translate all of our German documents, including saving us loads of money by helping me break my fitness contract in our move.

We have utilized many hours of her services and she is so detailed oriented and efficient, that I never have to worry about anything falling through the cracks. I’m really detailed-oriented myself and as such, I have high expectations in this regard and Kathleen not only meets, but exceeds my expectations! She’s excellent with follow thru too and will help you meet your deadlines by being super fast and very responsive.

She’s also very reasonably priced and gets a lot of work done in a short amount of time, saving her customers money.

My only wish is that she also spoke Dutch so that she could help us in Holland.

Michelle D., Amsterdam, The Netherlands

I’m not sure what we would have done without the help of Kathleen and Red Tape Translation.

This past month, my boyfriend and I rented an apartment in Berlin for the first time, and we enlisted the services of Red Tape Translation to help translate our 15-page, densely-written rental contract. And we needed the job done in 2.5 days. Kathleen responded to our request quickly, and we were lucky that they were able to fit us in on such short notice. Her team was incredible. We received the translated contract ahead of schedule, and the price was very reasonable for the job.

They did such phenomenal work that we enlisted their help again for a lease signing appointment the following week. We had a number of questions for our property manager who only spoke German. Kathleen came with us on short notice and made us feel at ease throughout the entire process. I’m pretty sure our property manager had never received so many questions from a potential tenant, but Kathleen was patient in going through each one and making sure both parties were understood.

During that appointment, we learned that we had to attend an „apartment handover protocol“ the following day in order to get keys to the apartment. This procedure involved walking through the apartment with the property manager and pointing out defects to prevent getting docked on our security deposit. On the spot, we hired Kathleen again to come with and help facilitate communication. She was also an extra pair of eyes in pointing out defects.

Not only were the translation services top-notch (both document translation and in-person appointment help), but there was the added benefit of Kathleen’s own experience. Her knowledge of the German system and the various processes required to do just about anything in Berlin, especially as an expat, was so helpful. And she’s just a lovely person to chat with.

I can’t express enough how grateful we are for Kathleen’s help. We’d hire Red Tape Translation again in the heartbeat and highly recommend their services to anyone.

Stephanie C., Berlin, Germany

I was recommended to Kathleen by a friend after all my German speaking friends were unable to help me out with my appointment at the Arbeitsagentur. I contacted her via the website and she got back to me immediately. Sold!!

Upon meeting her before my appointment I found her to be very warm, friendly and professional! She even helped me fill out some forms after the interview. Top notch service 🙂

Would highly recommend and will definitely use her help again!

John A., Berlin, Germany

Last year I used Red Tape Translation to square away all my documents for a Job Seekers permit.  I had let my existing permit almost completely run out, but Kathleen was able to have everything ready for me in a single day, during which, she was very proactive in communicating with me regarding any issues and corrections needed.

I was able to breeze right through the Ausländerbehörde with her documents in hand.

I cannot recommend Kathleen enough, and she’ll be the first person I go to next time I’m blocked on the German bureaucracy!

Alex B., Seattle, WA

A nice teacher at my language school told me about Kathleen at Red Tape Translation, who set up in business to accompany newcomers to Berlin to appointments at the various different government offices they must visit to when they arrive. However, in my case, I got her to help me with a call to an electrician.

I paid for an hour, and we chatted on Skype for a bit. She explained that since the task was likely to take less than an hour, I could bank the remaining time. I told her what we needed doing, and that this company was highly recommended, but wasn’t in Berlin, so may be difficult to reach. While I was on Skype, she dialled the number on her home phone, explained the work needed and booked an appointment, confirming details with me as we went along. I typed some of my answers into the chat window to save time.

So for less than the price of a couple of drinks in my favourite club, she’d managed to do what I would have found incredibly difficult. Especially as my friend had said the company was sometimes difficult to make appointments with. I’d say that’s money well spent.

Now all I needed to do was communicate with them when they arrive – cue a lot of pointing!

She’s also been extremely helpful in talking to my hausmeister and the company who supplied my cooker, which was faulty on delivery and needed a repair.

She’s now set up a conference facility on her land line phone, which allows you to hear the conversation.

Highly recommended.

Elliot H., Berlin, Germany