Take a Translator (Interpreting)

Phone and video interpreting: Agentur für Arbeit / Job Center


Choose this product if you have a scheduled online or phone meeting with a case worker from the Agentur für Arbeit or the Job Center. An interpreter will join you by video or phone to help you discuss your unemployment benefits or welfare. We’ll connect with you 5-10 minutes before the call is scheduled to check sound and connectivity.

We’ve reduced the rate of this service for you.

Date of your phone/video appointment(Required)
Time of your phone/video appointment(Required)
Give us as much information about the call/session as you can.
If you've got files you'd like your coach to have access to when you speak, you can upload them here. You can use the text form above to share a link and a password to an online folder, if you'd prefer.
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Accepted file types: jpg, jpeg, doc, docx, pdf, png, Max. file size: 4 MB.
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    By phone or video. Sometimes, you can book phone/video appointments online when you’re registering as “Arbeitssuchend” (searching for a job). Other times, your case worker will schedule an appointment for you and notify you by email or post.

    How long?

    A typical phone or video meeting takes 30-50 minutes, but how long it takes exactly depends on how much there is to discuss! You book for minimum 1 hour (including a sound/connectivity check 5-10 minutes beforehand) and only in the rarest of cases will it take longer than that.

    Good to know

    There are unemployment benefits (ALG I) and then there’s welfare (now called Bürgergeld). These two types of payments are handled by different organisations. ALG I is like an unemployment insurance that you can claim from the Agentur für Arbeit if you’ve been employed for long enough in Germany. ALG II (Bürgergeld) is handled by the Job Center.

    This phone/video interpreting is offered at a reduced rate.